Privacy Policy

Effective Date: August 05, 2025

Welcome to ChaloCars! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile apps (for both users and drivers), website, and services.

1. Information We Collect

• Personal Information: Your name, phone number, email address, and profile photo.
• Location Data: Real-time GPS location to provide accurate ride tracking and safety.
• Usage Data: App usage, device information, crash logs, and service interaction.

2. How We Use Your Information

• To provide safe and reliable ride-hailing services.
• To improve app performance and customer experience.
• To process payments and manage user accounts.
• To ensure legal compliance and resolve disputes.

3. Sharing of Information

We do not sell your personal data. We may share relevant information with:

• Drivers and riders (e.g., name, contact info, trip locations).
• Payment providers to process your transactions.
• Law enforcement if required by law or in case of disputes.

4. Data Security

We use industry-standard encryption and security practices to protect your data. However, no method is 100% secure, so we encourage users to stay vigilant and report any issues.

5. Your Rights

You can request to access, correct, or delete your personal data by contacting our support team. We respect your rights under applicable data protection laws.

6. Children's Privacy

ChaloCars is not intended for users under the age of 13. We do not knowingly collect information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@chalocars.com